Paramedic Papers

Home Workforce & wellbeing Psychological first aid for paramedic families

Workforce & wellbeing

Psychological first aid for paramedic families

‘Taking the fear factor out of it’: Family member and first responder experiences of the HUGS@Home psychological first aid programme
Paramedicine · 2026-10-26 · Added 27 October 2026

A qualitative study of a family-focused psychological first aid programme for first responders found participants felt more confident starting difficult conversations at home, with less stigma around operational stress, though gaps remained in organisational integration and programme sustainability.

Study type
Qualitative
Design
Qualitative interviews and focus group, reflexive thematic analysis
Participants
11 interviews plus one focus group of 5, 6–9 months after training
Main finding
Four themes: communicating with care and confidence, navigating the 'not normal', creating an open culture, and sustaining support beyond the programme; participants reported better work-to-home transitions and stronger family and peer relationships
Caveat
Small purposive sample from a single programme interviewed 6–9 months after training — no outcome measurement
Bottom line
Context only

Why it matters in Australia (Medium relevance). Occupational mental health support is a live issue for every Australian ambulance service, and most still leave families outside their wellbeing programmes — this shows what a family-inclusive approach could look like.

Learning goal

Strengthen my ability to hold open, confident conversations about operational stress with family and peers.

Open in dashboard Read the paper (DOI)

More

Related papers on Workforce & wellbeing