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Home Operations & systems Ditch lights and sirens for fall-alarm calls

Operations & systems

Ditch lights and sirens for fall-alarm calls

Decreasing response phase lights and siren use through modification of dispatch priority response for 9-1-1 responses to personal emergency response system activations: an interventional study
Prehospital Emergency Care · 2026-10-16 · Added 19 October 2026

Before-after study switching medical-alert (PERS) activations to non-lights-and-siren dispatch — L&S response fell from 98% to 12% of calls and response-phase L&S hours dropped 86%, with only 0.2% of calls later needing an upgrade to L&S transport.

Study type
Cohort
Design
Retrospective pre-post interventional analysis with interrupted time series
Participants
3,262 PERS activations (1,634 pre, 1,628 post)
Main finding
L&S response fell from 98% to 12% of calls and total response-phase L&S hours from 172 to 24 per month (−86%); 4 post-change calls (0.2%) needed L&S transport, only 1 requiring advanced interventions
Caveat
Single-agency before-after design with no concurrent control, and the very low acuity of these calls makes harm hard to detect.
Bottom line
Hypothesis-generating

Why it matters in Australia (High relevance). Response-mode assignment and lights-and-siren policy are universal operational levers, and community alarm activations are a low-acuity call type every Australian service handles.

Learning goal

Understand how dispatch triage for personal emergency response activations can reduce lights and siren risk without compromising patient safety.

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