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Workforce & wellbeing

Workplace violence follows prehospital staff home

Violence Against Out-Of-Hospital Emergency Healthcare Professionals: A Qualitative Exploration of Lived Experiences, Microaggressions, and Coping Mechanisms
Journal of Clinical Nursing · Added 3 November 2026

An Italian qualitative study of 15 prehospital nurses and ambulance drivers who had experienced workplace violence described violence being taken home, under-recognised microaggressions shaped by gender and culture, and coping built on de-escalation, situational awareness and peer support amid thin organisational backing.

Study type
Qualitative
Design
Qualitative interpretative study, semi-structured interviews, inductive content analysis
Participants
15 prehospital nurses and ambulance drivers, northeastern Italy
Main finding
Three themes: 'Violence is taken home', 'Microaggressions: the invisible violence', and coping via communication, de-escalation, situational awareness and peer support; organisational support perceived as insufficient
Caveat
Purposive sample of staff who had all experienced violence, single region, qualitative design not generalisable
Bottom line
Context only

Why it matters in Australia (High relevance). Workplace violence is a live issue for crews everywhere, and the lived-experience themes — microaggressions, carrying it home, patchy organisational support — translate directly to Australian ambulance work.

Learning goal

Understand how workplace violence and microaggressions affect my wellbeing and the coping strategies I rely on.

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