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Operations & systems

Community paramedic referrals cut ambulance use

Community Paramedics Address Health Inequities Within EMS Through Mobile Integrated Healthcare (MIH) Program Referrals from a "Medical Home"
Population Health Management · 2026-10-12 · Added 14 October 2026

Chicago fire-department community paramedics running a 4-visit referral program from primary care medical homes across hypertension, diabetes, asthma/COPD and heart failure pathways — 68 graduates saw 911 ambulance transports down 43%, ED visits down 46% and admissions down 42% at six months.

Study type
Cohort
Design
Before-and-after cohort
Participants
68 program graduates (321 community paramedic visits)
Main finding
43% fewer 911 ambulance transports, 46% fewer ED visits and 42% fewer hospital admissions in the six months post-program versus six months before
Caveat
Before-and-after design with no control group — regression to the mean likely inflates the reductions
Bottom line
Context only

Why it matters in Australia (Medium relevance). Community paramedicine is growing across Australia, but this US model sits inside a fire-department and health-system funding structure that doesn't map cleanly onto Australian ambulance services.

Learning goal

Understand how community paramedicine and primary care referral pathways can reduce avoidable ambulance use.

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