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Operations & systems

What drives lay community first responders in Denmark

“You could be in the target group yourself”: Lived experiences of community first responders without a professional healthcare background in Denmark - an interpretive phenomenological study
BMC Emergency Medicine · 2026-10-26 · Added 28 October 2026

An interpretive phenomenological study of ten Danish lay community first responders — part of a 60,000-volunteer national system, about 70% without healthcare backgrounds — identified four themes: a sense of duty, acting under uncertainty as a civilian-turned-responder, navigating relational roles with crews, and carrying personal identity into crisis.

Study type
Qualitative
Design
Qualitative interpretative phenomenological analysis, semi-structured interviews
Participants
10 community first responders without a professional healthcare background
Main finding
Four themes: a sense of duty, acting under uncertainty as a civilian-turned-responder, navigating relational roles with professionals and peers, and carrying the self into crisis; volunteers driven by moral duty, meaningfulness and community
Caveat
Ten volunteers recruited via social media in a single national system; IPA is about lived experience, not generalisable effect estimates
Bottom line
Context only

Why it matters in Australia (Medium relevance). Community first responder schemes exist in parts of Australia and New Zealand but are nothing like Denmark's national 60,000-strong system, so this informs how volunteer integration with crews could work rather than describing current practice.

Learning goal

Understand the lived experience of volunteer community first responders so I can better support them on scene.

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