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Operations & systems

Governance gaps cripple Ethiopian prehospital care

When ambulances are not enough: An interview-based needs assessment of governance and accountability gaps in prehospital emergency care in Hawassa, Ethiopia
Surgery · Added 24 September 2026

Qualitative needs assessment using the WHO prehospital assessment tool across 15 interviews with EMS and health bureau leaders in Hawassa, Ethiopia identified six recurring barriers — infrastructure, medicines/equipment, communication, community perceptions, workforce and, cutting across all of them, unclear governance and accountability — leaving services functioning as interfacility transport rather than true prehospital care.

Study type
Qualitative
Design
Qualitative interview-based needs assessment using WHO prehospital assessment tool
Participants
15 interviews with EMS leaders, administrators and health bureau coordinators in Hawassa, Ethiopia
Main finding
Six recurring barriers identified: infrastructure, medicines/equipment shortages, communication gaps, community perceptions, workforce limitations and structural weaknesses, with unclear governance and accountability as a central cross-cutting barrier; services often function as interfacility transport rather than prehospital care.
Caveat
Small, single-city qualitative study in a low-income setting — limited generalisability to Australia
Bottom line
Context only

Why it matters in Australia (Low relevance). valuable LMIC systems insight but nothing applicable to ACTAS operations or an established governance structure

Learning goal

Understand how governance and accountability structures shape whether prehospital systems deliver care rather than transport.

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