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Operations & systems
Virtual triage model feasible for ambulance patients
Feasibility of a Pre-Hospital Virtual Triage and Care Model: A Mixed-Methods Pilot in Emergency Care
Emergency Medicine Australasia · Added 23 April 2026
They tested a pre-hospital telehealth model for ambulance-retrieved patients, and found it was feasible, advanced senior review, and reduced ED length of stay without improving crew cycle times.
- Study type
- Other
- Design
- Mixed-methods pilot with matched cohort analysis
- Participants
- 26 eligible patients; piloted in 10 cases over 3 days
- Main finding
- Senior medical assessment 81 minutes earlier, ED length of stay reduced 14% (50 minutes); no improvement in crew cycle times; high patient satisfaction
- Caveat
- Very small pilot sample (10 cases) over 3 days
- Bottom line
- Hypothesis-generating
Learning goal
Understand how virtual senior clinician triage shapes my transport decisions and patient pathways.
More
- Topic: Operations & systems
- Daily scan: 23 April 2026
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